Sehimra Shipping Policy

Effective Date: June 01, 2023

Shipping Destinations

We offer international shipping to customers worldwide. However, please note that there may be certain countries or regions where shipping restrictions apply. It is the customer's responsibility to review and comply with any import restrictions, customs regulations, or local laws that may affect the delivery of their order. If you have any concerns about shipping to your delivery location, please contact our customer support team before placing your order.

Shipping Methods and Delivery Time

We utilize reputable shipping carriers to deliver your orders promptly and securely. The available shipping methods and estimated delivery times may vary depending on your location and the specific items in your order. During the checkout process, you will be presented with the shipping options and their corresponding costs. Please select the method that best suits your needs.

Order Processing Time

We strive to process and ship all orders as quickly as possible. After your order has been placed and payment has been successfully processed, our team will typically process and prepare your order for shipment within 2 business days. Please note that business days do not include weekends or public holidays. In some cases, order processing may be subject to additional delays due to high order volumes, product availability, or unforeseen circumstances. We appreciate your patience and understanding.

Shipping Costs and Customs Duties

Shipping costs are calculated based on various factors, including the destination, package weight, and shipping method selected. The shipping charges will be clearly displayed during the checkout process, allowing you to review and accept the costs before finalizing your order.

Please note that international orders may be subject to additional fees, taxes, customs duties, or import charges levied by the destination country. These charges are the responsibility of the customer and may vary depending on the customs policies and regulations of the destination country. We recommend contacting your local customs office for more information regarding applicable fees or restrictions.

Tracking Your Order

Once your order has been shipped, we will provide you with a tracking number or a link to track the progress of your package. You can typically track your order through the carrier's website or 17TRACK using the provided tracking information. Please allow some time for the tracking details to be updated in the carrier's system after the package has been shipped.

Undeliverable Packages and Failed Deliveries

In the event that a package is returned to us as undeliverable due to incorrect address information provided by the customer, refusal of the package, or failure to retrieve the package from the carrier's facility within the specified time, we will attempt to contact the customer to arrange for re-shipment. Additional shipping fees may apply for re-shipment, and any fees incurred due to the package being returned to us will be the responsibility of the customer. If we are unable to establish contact with the customer within a reasonable period, a refund may be issued for the order, excluding the original shipping charges.

Order Tracking and Assistance

If you have any questions or concerns regarding your order's shipping status, tracking information, or delivery, please feel free to contact our customer support team. We are here to assist you and provide updates on the whereabouts of your package. When contacting us, please provide your order number and any relevant details to help us serve you better.

Changes to the Shipping Policy

We reserve the right to modify or update this shipping policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting the revised version on our website. We recommend reviewing this policy periodically to stay informed about our shipping practices.

If you have any further questions or require clarification regarding our shipping policy, please do not hesitate to reach out to our customer support team for assistance.

Thank you for choosing Sehimra. We appreciate your business!